Organizations who are experiencing digital transformation today have more potential than ever to further, automate their business processes. Robotic Process Automation (RPA) is one of these technologies that you can use to expand on the current automation to make them more effective. RPA helps staff to record manual, tedious activities across application screens. The effect is a virtual bot that can repeat reported behavior, helping your enterprise to cross automation differences between systems and procedures where the use of software was previously unfeasible. This is because RPA bots can connect with code–free applications, and fix problems where legacy or proprietary systems miss APIs or other back-end integrations. As a result, RPA will make staff more efficient and allow them time to work with an emphasis on business growth and connecting with customers.
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